Mastering the Art of the Bug Report: A Guide for Developers and Users

How to Report Bugs Properly
How to Report Bugs Properly

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How to File a High Quality Bug Report With Real World Examples

Bug reports are one of the most valuable contributions users and developers can make to software projects.
A well written bug report helps developers understand issues quickly reduces repeated questions
and greatly increases the likelihood of a fast and accurate fix.

In this article you will learn best practices for filing effective bug reports followed by
real world examples from Apache NetBeans and Inkscape that show how clear reporting leads to successful resolutions.

Why Writing a Good Bug Report Matters

A vague statement such as the application crashed is rarely helpful.
Developers need specific and reproducible information in order to diagnose and resolve problems.
High quality bug reports improve software stability and strengthen collaboration between users and maintainers.

Best Practices for Filing a Bug Report

Check for Existing Bug Reports

Before creating a new issue search the projects issue tracker to see if the problem has already been reported.
This avoids duplication and may reveal existing workarounds or fixes.

Example from Apache NetBeans
Outdated Jcraft JSCH Library Causes Incorrect Credentials For Remote Git Repository
View issue

Include System Specifications

System information helps developers determine whether a bug is platform specific.
Always include details such as operating system application version and architecture when available.

Explain What Happened and What Should Have Happened

Clearly separate the actual behavior from the expected behavior.
This allows developers to understand the problem without making assumptions.

Example
What happened Inkscape crashes when the application is closed after opening an AVIF file
What should have happened Inkscape should close normally without crashing

Provide Clear Steps to Reproduce the Issue

Reproducible steps are essential.
Use a simple numbered list that allows anyone to recreate the issue on their system.

Example steps
Launch Inkscape
Open an AVIF image file
Close the file
Exit the application

Attach Logs Screenshots or Screen Recordings

Visual evidence and logs can drastically reduce debugging time.
Screenshots crash logs and short screen recordings often reveal details that text alone cannot capture.

Demonstrated Example Inkscape AVIF Crash

Issue title Inkscape Crashes After Closing AVIF File
View issue

When an AVIF file was opened and Inkscape was later closed the application would crash.
This behavior was consistent and easy to reproduce which made investigation straightforward.

The root cause was identified as a Magick and libheif deinitialization order problem.
The fix was implemented and merged successfully.

Resolution merge request
View merge request

Final Tips for Writing Better Bug Reports

Focus on observable facts use precise language and follow the projects issue template when available.
Updating a report with new findings is often just as valuable as the initial submission.

📸 Screenshots & Screencast

Inkscape Bitmap Import
Inkscape AVIF Bitmap Image Import Dialog

Inkscape Canvas Layout
Inkscape Displaying Imported AVIF Bitmap Image

Inkscape Save Reminder
Inkscape Displaying Save Reminder On Close Dialog

Inkscape Crash Dialog
Inkscape Displaying Backtrace On Crash Dialog

Gnome ARBT
Gnome Automatic Bug Reporting Tool (ABRT) Showing Inkscape

Screencast On How To File Quality Bug Report

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About Edward

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